Get the right care

We want you to be able to get the right care, at the right time and in the right place when you need NHS help and treatment.

Often people go to A&E when you could receive quick and effective help and support closer to home to help you recover as quickly as possible.

Save your A&E teams for those who most urgently need their specialist help this winter.


If you need advice, support or information about where you can get urgent medical help, call NHS 111.

Available 24 hours a day, 365 days a year, you can get advice or directions to the closest, most appropriate NHS service. The trained advisors can also connect you to the GP out-of-hours service.

Calls to 111 are free from landlines and mobile phones.

They can direct you to the nearest minor injury centre, urgent treatment centre, or book an appointment with an out of hours doctor.

Minor Injury Units

Minor Injury Units provide a walk-in service if you need help for conditions including sprains, minor burns, cut and grazes, and minor skin infections.

Minor Injury Units offer effective, expert help when you don’t need to go to A&E. 

You can download a guide to all of the NHS services available locally from the box on the right of this page. 

Treat yourself better at home

A well-stocked medicine cabinet can help you and your family to get the best treatment as soon as possible for many signs of cold and flu.

If you are unsure, or you have questions about what you can have at home to treat you and your family, visit your local pharmacist for free, effective advice and support.

Common winter ailments can typically last for between one and three weeks - for example, a sore throat can last 1 week; a cold 1.5 weeks; and a cough 3 weeks.

Unsure how long your symptoms will last and when to get further medical advice? Visit a day-by-day symptom checker to know what symptoms to expect and what you can do to treat yourself.

Ask a pharmacist

Pharmacists offer free expert advice on many health issues, support for self-care, and medicines to treat common complaints such as coughs and colds, flu, sore throats, earache, backache, stomach upsets and cuts and grazes.

They are open throughout the week, and run an out-of-hours rota so that there are pharmacies open outside of normal opening hours across the Coastal West Sussex area.

To find your nearest pharmacy, visit the NHS choices website or call 111.

Need urgent dental treatment?

If you need urgent dental help and advice during normal surgery hours please contact your own Dentist or the Dental helpline on 0300 1000 899.

If you require urgent dental treatment outside of normal surgery hours you may contact the Emergency Dental Service.